INCLUSIONS:
- Hotel Pick-up/Drop-off by A/C Transfer
- Spacious speedboat with only 12 adults in maximum (no kids under 8 years old)
- English- speaking underwater guides
- Training session before snorkeling by our professional tour guide
- Snorkel gears (Diving Mask, Snorkel, Adjustable fin, Lifevest, Open water Buoy)
- Mineral water during the tour and Ice-box on the speedboat
- Fresh fruits & juice & snack on an untouched beach
SURCHARGE
1. Surcharges for pick up outside Duong Dong Town, Bai Truong, An Thoi are as follows:
- 250.000 VND /Group: Ong Lang area (Mango Bay, The Shells resort,…)
- 350.000 VND /Group: Cua Can area (Movenpick, Green Bay,..)
- 450.000 VND /Group: Vung Bau/ Vinpearl area/ Bai Dai)
- 500.000 VND /Group: Ganh Dau area (Sea Breeze..
- If you stay in the Ham Ninh and Cay Sao area please visit the designated point in the center
2. Children from 10 – under 12 years old & under 155cm will be charged half of the adult’s price
2. Children from 13 years old or from 155cm will be charged at an adult’s price
4. A surcharge of 100.000 vnd/ person will be applied on National Public Holidays (30/4; 1/5; 2/9), Christmas (25/12), New Year’s Eve (30/12 & 1/1) and Lunar New Year days
NOTE
- Please have a full lunch/ breakfast 30 minutes before the departure time to have enough energy
- Prepare seasickness pills on your own
- Bring with you some snacks as the activity outdoor might make you hungry
- Prepare a long-sleeved shirt/ swimsuit for snorkeling to protect your skin and minimize the use of sun-cream. READ WHY.
- You could bring your towels to keep you warm on the way back, dry clothes to change and a water-proof camera to record underwater footage
In case of unanticipated bad weather elements we would apologize and cancel the tour with information via email from the previous evening or night).
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HEALTH & SAFETY
- Due to the nature of this activity, individuals with impaired physical mobility or those using wheelchairs are advised against participation.
- Individuals with medical conditions such as high blood pressure, heart conditions, epilepsy, severe asthma, as well as pregnant women, and seniors above 65 years old are advised against participation. We encourage those with specific conditions to reach out to us for further discussion and assistance.
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PAYMENT GUIDES
- Payment by Credit Card (Visa, Master, JCB…)
We connect with OnePAY Payment Gateway to accept Online Card Payments (www.onepay.vn) as well as other high-security Payment Gateway. All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored in our system (merchant) or Payment Gateway Servers (even safer than OTAs that are storing your card information)
- Cash payments
Cash payments can be made for the final amount directly to the OnBird Office or in-charge staff upon arrival, thereby avoiding additional fees.
Cancellation Policy
a. Cancellation initiated by the guest.
- If a cancellation occurs more than 03 days before the departure date, a full refund will be issued at no charge.
- If a cancellation occurs within 02 days of the departure date, the deposit is non-refundable, or a 50% cancellation fee may be applied, depending on the circumstances.
- If a cancellation occurs within 01 day of the departure date, as well as no-shows, will incur a 100% cancellation fee, with no refund available.
b. Cancellation initiated by OnBird
Bad sea/weather conditions: To address adverse sea and weather conditions forward open-water experience, OnBird has developed an advanced forecasting system that predicts wave levels, wave directions, tide levels, and currents. This system enables us to assess weather and water conditions 8 to 12 days prior to the scheduled tour date, ensuring both safety management and an optimized experience. You will get full refund, on top of that you know the cancellation possibility few days prior to the tour date. Thereby if any bad weather/sea condition occurs, please understand that OnBird knew about it and will inform you 3 – 7 days in advance for you to prepare sub-plans.
In the event of unfavorable weather or sea conditions, please be assured that OnBird will notify you 3 to 7 days in advance, allowing you to make alternative plans. Should a cancellation be necessary, you will receive a full refund, and you will be informed of the cancellation possibility well before the tour date.
- Minimum Participant Number: Each tour requires a minimum number of participants to proceed. If the necessary minimum is not met, OnBird will cancel the tour and notify you in advance. In such cases, you will receive a full refund.
OnBird Phu Quoc retains the right to cancel or modify any bookings in response to adverse weather and tide conditions, insufficient participant numbers, inappropriate physical capabilities of participants, or any other unforeseen circumstances.
SOME FREQUENTLY ASKED QUESTIONS ABOUT THIS TOUR
1. What justifies the higher pricing of the OnBird Discovery island hopping tour compared to standard tours offered by other providers
OnBird keeps our tour group sizes small—no more than 10 – 12 guests—to ensure a personalized, attentive experience both above and below the water. This approach not only enhances your comfort and safety but also minimizes impact on the marine environment, supporting our coral conservation efforts.
At OnBird, transparency is at the heart of our pricing.
We do not include hidden fees or push optional activities like sea walking or pearl farm visits as commission-driven upsells. Instead, we focus on delivering an authentic, unpressured experience—so you can fully enjoy your journey without unexpected costs or sales tactics.
- Our intentionally small group sizes create a more enriching and immersive experience.
With the highest guide-to-guest ratio in the region, our dedicated snorkeling & diving instructor (not regular tour guide) provide personalized attention and expert insights into the reef ecosystem. This allows for better observation opportunities and a deeper understanding of the extraordinary marine life—details that are often overlooked on standard tours.
OnBird’s open-water safety management system sets a new standard for snorkeling in Vietnam.
Our proprietary system continuously monitors sea conditions to identify the optimal snorkeling windows and coral sites in South Phu Quoc. This dynamic approach allows us to adapt each tour in real time—ensuring not only the clearest waters and richest marine life, but also the highest levels of safety and comfort.
OnBird is proud to be the first operator in Vietnam to offer daily water condition–adjusted snorkeling tours, combining precision, safety, and an exceptional guest experience.
- Highest-quality snorkeling equipment
At OnBird, we provide high-quality snorkeling equipment tailored for guests of all ages, starting from 4 years old. Our gear includes anti-fog snorkeling masks, semi-dry and dry snorkels, open-heel fins, and prescription masks with customized lenses ranging from -2 to -10 for near-sighted guests. Every piece of equipment is thoroughly cleaned and sanitized before each tour, ensuring your safety, comfort, and enjoyment throughout the experience.
- OnBird’s tours goes further for hidden reefs, less-crowded coral reefs & islands
OnBird tours are thoughtfully designed to take you beyond the usual routes—into hidden or lesser-visited coral reefs.
These pristine locations offer a more exclusive and rewarding snorkeling experience. While operating costs are higher for accessing these remote sites, the result is a more intimate, unspoiled, and truly memorable journey beneath the surface.
3. Why Lunch Isn’t Included—and Why That Matters
This snorkeling experience is thoughtfully designed with both guest comfort and marine conservation in mind. A full cooked lunch is not necessary for this half-day tour, and here’s why:
Protecting Marine Life:
We do not recommend having cooked meals on small islands in South Phu Quoc, as they often result in wastewater discharge that can harm the delicate coral reef ecosystems. To minimize our environmental footprint, we provide light refreshments, including fresh fruit, juice, and snacks—sufficient to keep you energized without negatively impacting the marine environment.
Time Efficiency for a Better Experience:
By skipping a sit-down lunch, we allocate more time for what matters most—touristy-avoiding island hopping & snorkeling and discovering pristine coral reefs in optimal conditions.
Sustainable Dining Options:
For guests who prefer a meal, OnBird offers optional low-reef-impact meal & snorkeling arrangements. However, we encourage choosing the no-on-island-meal option to further support reef preservation efforts.
Flexible Departure Times Based on Water Conditions:
Our tour does not follow a fixed departure schedule. Instead, we adjust the timing daily based on real-time sea condition forecasts to ensure the best island hopping & snorkeling experience. This makes conventional lunch scheduling impractical, and our focus remains on delivering the most vibrant and eco-responsible coral discovery tour possible.
3. This tour is perfect for:
Nature lovers and ocean enthusiasts seeking an authentic, non-commercial island hopping & safe snorkeling experience.
Families with children (ages 4 and up) who want a safe and educational marine adventure.
Couples and small groups looking for a more intimate and personalized island hopping tour in Phu Quoc away from crowded sites.
Eco-conscious travelers who value responsible tourism and reef conservation.
Beginner to intermediate snorkelers who will benefit from our small group sizes, high guide-to-guest ratio, and professional guidance.
Guests with near-sightedness, thanks to our availability of prescription snorkeling masks.
- Travelers who seek high value/reasonable price — not just low value/low prices
Perfect for those who understand that quality experiences come from thoughtful planning, safety, and expert guidance—not from cutting corners.
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