PACKAGE INCLUSIONS:
- Safety control procedures rely on OnBird’s internal water condition forecasts
- Hotel Pick-up/Drop-off by A/C Transfer
- English-speaking professional guide
- High-quality snorkeling gear comprising an anti-fog diving mask, soft-mouthpiece snorkel, and open-heel flippers, meticulously sanitized between uses, inclusive of prescription masks.
- Floatation devices & life jackets
- Cold water will be provided during the tour, and an icebox will be available on the speedboat.
- Fresh fruits & juice & Sunset Meal
PACKAGE EXCLUSIONS:
- Gratuities and personal expenses.
- Holiday surcharge (applied on Tet, national holidays).
- Meals (optional arrangements available upon request).
SURCHARGE
1. Surcharges for pick up outside Duong Dong Town, Ong Lang, Cua Can, and Vung Bau areas as follows:
- 250.000 VND /Group: Sol by Melia area (Sunset Sanato, Sol by Melia)
- 300.000 VND/ group: Bai Truong areas (Novotel, InterContinental, Regent, Pullman..)
- 500.000 VND /Group: An Thoi area (JW Marriot, New World Resort, JM Boutique, Premier Residences, Premier Village)
- 450.000 VND /Group: Cay Sao Beach area (Jade Mountain, Naomi, The Pier resort, Cosiana Resort…)
- For: Chuong Vic area (Peppercorn Beach, Hula Hula, Phu Quoc Dumbo, Phu Quoc Kim): we provide free pick up and drop off at Grand World
2. Children’s policies
- Children from 4 to 14 years old (able to swim, and under 155cm tall): Charged at 75% of the adult’s price
- Children from 15 years old, or from 155 cm tall: Charged as an adult’s price
3. Holiday surcharge: 100.000 VND/ person will be applied on National Public Holidays (30/4; 1/5), Lunar New Year (30 – 01 – 02 – 03 Lunar New Year)
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NOTES & PRO-TIPS:
- Eat well before the trip, and take seasickness pills 30 minutes prior.
- Bring snacks, towels, dry clothes, and a waterproof camera.
- Prepare a long-sleeved shirt or swimsuit for snorkeling to safeguard your skin and reduce reliance on sunscreen. READ WHY.
- Guests under the influence of alcohol may be denied service with no refund. (READ WHY)
- Weather: In the event of unforeseen inclement weather conditions, we will issue an apology and notify participants of tour cancellation through email the evening before or by nightfall. OnBird typically forecasts weather conditions 5-7 days in advance, allowing for ample preparation time so you can trust in our operation
- Groups of 8+ people: please contact us directly for arrangements.
HEALTH & SAFETY
- Not recommended for: guests with mobility issues, heart conditions, epilepsy, severe asthma, high blood pressure, pregnant women, or seniors 65+.
- Please contact us if you have medical conditions – we’re happy to advise further.
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PAYMENT GUIDES
- Payment by Credit Card (Visa, Master, JCB…)
We connect with OnePAY Payment Gateway to accept Online Card Payments (www.onepay.vn) as well as other high-security Payment Gateway. All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored in our system (merchant) or Payment Gateway Servers (even safer than OTAs that are storing your card information) - Cash payments
Cash payments can be made for the final amount directly to the OnBird Office or the in-charge staff upon arrival, thereby avoiding additional fees.
Cancellation Policy
By Guest
More than 3 days before departure → Full refund.
2 days before departure → Deposit non-refundable, 50% fee may apply.
Within 24 hours / No-show → 100% charge, no refund.
By OnBird
OnBird operates with an advanced water-condition forecasting system, monitoring waves, currents, tides, and visibility up to 8–12 days ahead. This ensures both safety and the best snorkeling experience.
In case of unfavorable sea/weather conditions, guests will be informed 3–7 days in advance. If a cancellation is necessary, a full refund will be issued.
A minimum participants is required for each tour. If this number is not met, OnBird will cancel and notify guests in advance with a full refund.
OnBird may also cancel or adjust itineraries due to unforeseen circumstances, always prioritizing guest safety.
With OnBird’s forecasting system, you can trust our expertise and enjoy peace of mind. We kindly encourage guests not to cancel due to subjective concerns, as OnBird will proactively advise if conditions are unsuitable.
FREQUENTLY ASKED QUESTIONS
1. Why does the OnBird Discovery Snorkeling Tour cost more than other Phu Quoc snorkeling tours?
The difference lies in quality, safety, and sustainability. OnBird limits each Phu Quoc snorkeling tour to just 10–12 guests, compared to standard tours that often pack 20–30 people on one boat. Smaller groups mean:
More personalized attention from professional snorkeling & diving instructors.
More privacy and comfort, ideal for couples, families, and small groups.
More time in the water exploring the richest coral zones without feeling rushed.
This small-group approach also helps protect fragile coral reefs by reducing human impact, reflecting our commitment to sustainable tourism and reef conservation in Phu Quoc.
OnBird also invests heavily in open-water safety management. Our proprietary forecasting system monitors waves, currents, tide levels, and underwater visibility up to 8–12 days in advance. This allows us to adjust departure times daily, ensuring guests always experience the clearest waters and safest snorkeling conditions in Phu Quoc.
OnBird is proud to be the first operator in Vietnam to offer daily water condition–adjusted snorkeling tours, combining precision, safety, and exceptional guest experiences. This pioneering approach sets a new benchmark for snorkeling in Vietnam and gives travelers peace of mind when booking a Phu Quoc snorkeling tour with us. Read more: OnBird’s open-water safety management system
We also provide premium snorkeling gear – anti-fog masks, semi-dry snorkels, open-heel fins, flotation devices, and prescription masks for near-sighted guests. Every piece is sanitized thoroughly between uses. Combined with access to hidden coral reefs and less-crowded snorkeling sites in Phu Quoc, this creates a truly unique, premium experience that justifies the price.
Unlike other tours, OnBird does not include hidden fees or push optional upsells (like pearl farms or sea walking). Transparency and authenticity are at the heart of our pricing.
2. Who is this Phu Quoc snorkeling tour perfect for?
This soft-adventure journey is designed for all levels of travelers, from beginners to advanced snorkelers and divers. It’s ideal for:
Nature lovers & ocean enthusiasts looking for an authentic, non-commercial snorkeling tour in Phu Quoc.
Families with children (ages 4+) who want a safe, educational marine experience.
Couples and small groups seeking privacy, intimacy, and crowd-free Phu Quoc beaches.
Eco-conscious travelers who value sustainable travel and reef conservation.
Non-swimmers & beginners, thanks to small groups, high guide-to-guest ratios, and expert in-water guidance.
Near-sighted guests, supported with prescription snorkeling masks (–2 to –10).
Travelers seeking value, who understand that a truly memorable snorkeling experience comes from planning, safety, and expertise rather than cutting corners.
WHAT SETS THE ONBIRD SOFT-ADVENTURE SNORKELING APART?
- Professional and Scientific Snorkeling conducted by a licensed operator, ensuring stringent safety protocols and effective risk management.
- Water conditions forecasting: encompassing wave level, wave direction, water current, underwater visibility, and geographical locations, is carefully considered to enhance the snorkeling experience. Additionally, lighting effects are factored in to further optimize the overall experience. (OnBird Safety Management)
- Departure times are subject to daily water conditions to optimize the snorkeling experience during the most favorable water conditions of the day.
- Coral Safety & Seagrass safety: Implementing specialized measures to prevent coral, seagrass damage from anchors and minimize the impact of tourism.
- Smallest-group setting: Tours designed for a small group, accommodating a maximum of 10 to 12 participants
- Specialized Snorkeling & Skin-Diving Organization.
- Marine Life Discovery: In addition to observing corals and marine life, you will receive valuable insights about marine ecosystems from our knowledgeable guide.
- The sole company in Phu Quoc that arranges tailored snorkeling excursions to explore secluded coral locations and Phu Quoc’s distinct zonation, unearthed by our team, which requires professionals and profound knowledge about the sea.
