PRICE INCLUSIONS:
- Safety control procedures rely on OnBird’s internal water condition forecasts
- Hotel Pick-up/Drop-off by A/C Transfer
- English-speaking snorkeling/diving instructors will guide participants in the water during the snorkeling session.
- High-quality snorkeling gear comprising an anti-fog diving mask, soft-mouthpiece snorkel, and open-heel flippers, meticulously sanitized between uses, inclusive of prescription masks.
- Floatation devices & life jackets
- Cold water will be provided during the tour, and an icebox will be available on the speedboat.
- Enjoy fresh fruits and juice while relaxing on a beach chair on the last island.
PRICE EXCLUSIONS:
- Gratuities and other expenses are not included in the aforementioned inclusions.
SURCHARGE
1. Surcharge for pick up outside Duong Dong Town, Bai Truong, and An Thoi areas as follows:
- 250,000 VND /Group: Ong Lang area (Mango Bay, The Shells resort,…)
- 300,000 VND/ group: Ham Ninh areas (Jade Mountain resort, Naomi, The Pier,…)
- 350,000 VND /Group: Cua Can area (Movenpick, Green Bay,..)
- 450,000 VND /Group: Vung Bau/ Vinpearl area/ Bai Dai)
- 500,000 VND /Group: Ganh Dau area (Sea Breeze..)
2. Children’s policies
- Children from 4 to under 10 years old (able to swim): Free of charge for 01 child/ parent, from the second child, charge half of the adult’s price
- Children from 10 to 14 years old and under 155cm tall: charge half of the adult’s price
- Children 15 years old + or children 155cm tall are charged an adult’s price
3. Holiday surcharge: 150.000 VND/ person will be applied on National Public Holidays (30/4; 1/5; 1/9; 2/9), Christmas (24 – 25/12) and New Year’s Eve (30/12 & 1/1), Lunar New Year
NOTES & PRO-TIPS:
- Kindly ensure that you have a substantial breakfast or lunch and procure seasickness pills independently, at least 30 minutes before the scheduled departure, to maintain optimal energy levels.
- Please remember to bring snacks as outdoor activities may induce hunger
- Prepare a long-sleeved shirt or swimsuit for snorkeling to safeguard your skin and reduce reliance on sunscreen. READ WHY.
- Consider bringing towels for warmth upon return, dry clothing for changing, and a waterproof camera for capturing underwater footage
- Participants demonstrating signs of intoxication (read reason) prior to the tour may be denied service. In such instances, refunds will not be issued.
- In the event of unforeseen inclement weather conditions, we will issue an apology and notify participants of tour cancellation through email the evening before or by nightfall. OnBird typically forecasts weather conditions 5-7 days in advance, allowing for ample preparation time so you can trust in our operation
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HEALTH & SAFETY
- Due to the nature of this activity, individuals with impaired physical mobility or those using wheelchairs are advised against participation.
- Individuals with medical conditions such as high blood pressure, heart conditions, epilepsy, severe asthma, as well as pregnant women, and seniors above 65 years old are advised against participation. We encourage those with specific conditions to reach out to us for further discussion and assistance.
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PAYMENT GUIDES
a. Payment by Credit Card
We connect with OnePAY Payment Gateway to accept Online Card Payments (www.onepay.vn) as well as other high-security Payment Gateway. All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored in our system (merchant) or Payment Gateway Servers.
b. Cash payments
Cash payments can be made for the final amount directly to the OnBird Office or in-charge staff upon arrival, thereby avoiding additional fees.
CANCELLATION POLICY
- Cancellations made at least 36 hours before the scheduled departure will incur a charge equivalent to 50% of the total trip cost.
- Cancellations made at least 24 hours before the scheduled departure will incur a charge equivalent to 100% of the total trip cost.
- Please refer to the detailed Booking Terms and Conditions
SOME FREQUENTLY ASKED QUESTIONS:
1. Why is this OnBird Discovery snorkeling tour priced higher compared to standard snorkeling tours offered by other companies?
- By limiting the number of adult passengers on each group tour to just 9 individuals, we aim to enhance the overall experience of discovering prominent coral locations. This approach not only ensures personalized attention, privacy, and ample time in the water but also contributes significantly to coral conservation efforts. Our commitment to exceptional customer service is further accentuated by the increased flexibility and enhanced cruising capabilities afforded by this restriction.
- The OnBird tour excludes hidden fees associated with shopping sites such as sea walking (pseudo diving) and visits to pearl farms. Many tour companies receive substantial commissions ranging from 20-30% for each additional fee charged at these shopping locations. At OnBird, we abstain from this practice.
- Our small snorkel groups offer unparalleled observation opportunities, promising a personalized experience. Opting for OnBird Phu Quoc for your snorkeling reef excursion ensures that our dedicated snorkel guides accompany you throughout, sharing their passion for reefs and unveiling their marvels to guarantee an enriching experience.
- OnBird Phu Quoc boasts the highest guide-to-passenger ratio, affording you a unique opportunity to inquire about your observations and discover the often-overlooked extraordinary creatures that escape the untrained eye.
- OnBird has developed an in-house water conditions forecasting model encompassing wave level, wave direction, water current, and underwater visibility. By leveraging data on coral reefs in Phu Quoc, we possess the capability to explore the essential coral reef areas in the region. This pioneering initiative has led us to introduce the concept of “Scientific Snorkeling,” offering enthusiasts of snorkeling and free diving an authentic experience. Our approach considers external factors such as water conditions and lighting effects to identify optimal timeframes for an exceptional snorkeling experience and to facilitate visits to the premier locations in South Phu Quoc Island.
2. WHY DOES THE TOUR NOT INCLUDE LUNCH?
- The cost is not inclusive of lunch but snacks (fruit, juice)
- We don’t arrange on-small-islets-cooking food to reduce wastewater drained into coral reefs around
- The tour departure time is unfixed but contingent upon the daily water conditions tracked by OnBird thereby lunch arrangement is not suitable and we focus on coral discovery on this tour.
- We can’t ensure the food quality as well as the kitchen hygiene on the small islets, although they provide food for many guests every day. That thing can also help to preserve the water quality for marine life and corals nearby by reducing waste water from cooking activities which discharge grease and soap into the sea
3. WHO SHOULD JOIN US?
- For people looking for a genuine & professional snorkeling tour: advanced divers, snorkelers and even non-swimmers
- For people looking to see authentic coral spots
- For people looking for a premium snorkeling experience (well-trained underwater guide, high-quality equipment, guided snorkeling in the water)
- For people looking for an environmental-protection snorkeling & diving operator
Read more review of this small-group snorkeling trip on TripAdvisor
Embark on a professionally guided small-group snorkeling excursion via speedboat, limited to 8-9 adults (excluding children under 10), to discover secluded coral formations in South Phu Quoc Island. With top-tier equipment at your disposal, immerse yourself in the serene marine environment of Phu Quoc.
During this snorkeling adventure, OnBird orchestrates an intimate scientific snorkeling experience for a maximum of 8-9 adults, prioritizing guest satisfaction. This approach ensures that each participant enjoys ample personal space while minimizing any potential disruptions to the delicate coral ecosystems.